Terms of service

TERMS OF SERVICE

Healthy Paws Herbal Labs, LLC
Effective: December 2, 2025

1. OVERVIEW

This website is operated by Healthy Paws Herbal Labs, LLC (“we,” “us,” “our”). Throughout the site, the terms “we,” “us,” and “our” refer to Healthy Paws Herbal Labs, LLC.

We offer this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

If you do not agree to all the Terms of Service, you may not access the website or use any Services.

Our store is hosted on Shopify, Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.

2. ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent to allow your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.
You must not transmit any worms, viruses, or malicious code.

A breach or violation of any Terms will result in immediate termination of your Services.

3. GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (not including credit card information) may be transferred unencrypted across various networks.
Credit card information is always encrypted through Shopify.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

4. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information available on this site is inaccurate, incomplete, or outdated.
Material provided on this site is for general informational purposes only.

We have no obligation to update site information, and you agree it is your responsibility to monitor changes.

5. MODIFICATIONS TO PRICES AND SERVICE

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time.

We shall not be liable for any modification, price change, suspension, or discontinuance.

6. PRODUCTS AND SERVICES

Certain products may be available exclusively online and may have limited quantities. Returns or exchanges are governed by our Refund & Return Policy.

We make every effort to display product colors and images accurately. We cannot guarantee your device’s display accuracy.

We reserve the right to limit sales to any person, region, or jurisdiction.
All descriptions and pricing are subject to change at any time.

We do not warrant that product quality, information, or other material will meet your expectations.

7. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse or limit quantities purchased per person, household, or order.

You agree to provide complete and accurate purchase and account information.

You agree to keep your account details updated so we may complete transactions and contact you as needed.

For more information, please review our Refund & Return Policy.

8. OPTIONAL TOOLS

We may provide access to third-party tools “as is” and without warranties.

Your use of optional tools is entirely at your own risk.

We may introduce new tools or services; these will also be governed by these Terms.

9. THIRD-PARTY LINKS

Certain content, products, or services may include materials from third parties.

We are not responsible for examining or evaluating the accuracy of third-party content.

We are not liable for harm or damages related to third-party websites, products, or services.

Please review the third party’s policies before engaging in transactions.

10. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.
You can view it here:
https://YOURDOMAIN.com/policies/privacy-policy

11. SMS TEXT MESSAGE TERMS & CONDITIONS

(Inserted here per your preference — Option B)

By providing your mobile number and opting in to receive SMS messages from Healthy Paws Herbal Labs, LLC, you agree to the following terms:

Program Description

We may send SMS/MMS messages for:

  • order updates

  • subscription reminders

  • sale alerts

  • promotional offers

  • customer support

  • wellness education
    Message frequency varies.

Opt-In Consent

You consent to receive automated or non-automated marketing and informational messages.
Consent is not a condition of purchase.

Opt-Out Instructions

You may opt out at any time by replying STOP to any message.
After opting out, you may receive one final message confirming removal.

Help

Reply HELP for assistance or email:
Team@HealthyPawsHerbalLabs.com

Message & Data Rates

Message/data rates may apply depending on your carrier and plan.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Customer Responsibilities

You confirm that:

  • You are the owner or authorized user of the mobile device.

  • You will notify us if your number changes or is reassigned.

Privacy

Your SMS participation is governed by our Privacy Policy.
We do not sell personal information.

Termination

We may suspend or terminate the SMS program at any time.

Disputes

Participation in the SMS program is subject to the dispute resolution terms in this Agreement.

12. ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be errors or omissions in product descriptions, pricing, promotions, offers, shipping charges, or availability.

We reserve the right to correct errors or cancel orders if information is inaccurate.

We have no obligation to update information except where required by law.

13. PROHIBITED USES

You are prohibited from using the site or its content for illegal purposes, abusive behavior, infringing intellectual property, uploading malware, or interfering with security features.

We may terminate your use of the Service for violating prohibited uses.

14. DISCLAIMER OF WARRANTIES

We do not guarantee uninterrupted, secure, or error-free service.

All products and services are provided “as is” and “as available.”

15. LIMITATION OF LIABILITY

Healthy Paws Herbal Labs, LLC shall not be liable for indirect, incidental, punitive, or consequential damages.

Where certain jurisdictions do not allow exclusion of liability, our liability is limited to the maximum extent permitted by law.

16. INDEMNIFICATION

You agree to indemnify and hold Healthy Paws Herbal Labs harmless from any claims arising from your breach of these Terms.

17. SEVERABILITY

If any provision is unlawful or unenforceable, the remaining portions remain enforceable.

18. TERMINATION

These Terms remain in effect unless terminated by you or us.

We may terminate your access if you breach any term.

19. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us and supersede any prior agreements.

20. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the State of California, USA.

21. CHANGES TO TERMS OF SERVICE

We may update these Terms at any time by posting changes on this page.
Your continued use of the site constitutes acceptance.

22. CONTACT INFORMATION

Questions about these Terms should be sent to:
Team@HealthyPawsHerbalLabs.com

Healthy Paws Herbal Labs, LLC
6308 W Olympic Blvd
Los Angeles, CA 90048